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Dynamics 365 Business Central
Healthcare
Toronto, Canada

Inner City Health Associates (ICHA)

Complete ERP transformation for healthcare organization with enhanced financial management and inventory tracking.

Duration:

16 weeks

Team:

5 consultants

Migrated from:

QuickBooks Online

Implementation Journey

1
2 weeks

Discovery & Assessment

Comprehensive analysis of existing systems, workflows, and pain points. Stakeholder interviews and requirements gathering.

Business requirements document Gap analysis report Project roadmap Risk assessment
2
3 weeks

Solution Design

Custom configuration design for healthcare-specific workflows, inventory management, and financial reporting requirements.

Solution architecture Integration specifications Data migration plan User acceptance criteria
3
6 weeks

Implementation & Configuration

Deployment of Dynamics 365 Business Central with custom configurations for healthcare operations.

Configured BC environment Custom workflows Integration connectors Test environment
4
3 weeks

Data Migration & Testing

Secure migration of historical data from QuickBooks Online with thorough validation and testing.

Migrated data Validation reports UAT sign-off Issue resolution log
5
2 weeks

Training & Go-Live

Comprehensive training program for all user groups and supported go-live with hypercare period.

Training materials User guides Go-live checklist Support documentation
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