General Questions
What is ExpertLinx?
ExpertLinx is a Microsoft Partner Organization founded in 2024, specializing in digital transformation solutions. We provide comprehensive Microsoft Solutions, Development Services, and Managed IT Services to help businesses optimize operations and drive growth.
Where is ExpertLinx located?
Our headquarters is located at 36 Toronto St, Suite 850, Toronto, ON M5C 2C5. We serve clients across Canada and internationally, with remote and hybrid work capabilities that allow us to support businesses regardless of their location.
What industries do you serve?
We work with businesses across various industries including manufacturing, retail, healthcare, finance, professional services, and more. Our solutions are tailored to meet the unique needs of each industry while leveraging the power of Microsoft technologies.
Microsoft Solutions
What Microsoft products do you specialize in?
We specialize in the full Microsoft ecosystem including Azure Cloud, Dynamics 365 (Business Central, Sales, Customer Service), Power Platform (Power Apps, Power Automate, Power BI), Microsoft 365, and Microsoft Security solutions.
Can you help migrate our business to the cloud?
Absolutely! Cloud migration is one of our core services. We provide end-to-end Azure migration services including assessment, planning, migration execution, and post-migration optimization. We ensure minimal downtime and a smooth transition to the cloud.
What is Dynamics 365 and how can it help my business?
Dynamics 365 is Microsoft’s suite of intelligent business applications that helps organizations manage finance, operations, sales, and customer service. It provides real-time insights, automates processes, and enables data-driven decision making across your entire organization.
Do you provide Power Platform development?
Yes! We develop custom solutions using Power Apps for business applications, Power Automate for workflow automation, and Power BI for business intelligence and reporting. These tools help automate processes and provide actionable insights without extensive coding.
Development Services
What types of applications do you develop?
We develop web applications, mobile applications (iOS and Android), custom websites, and enterprise software solutions. Our development team uses modern technologies and frameworks to build scalable, secure, and user-friendly applications.
What technologies do you use for development?
We use a variety of modern technologies including React, React Native, Node.js, .NET, Azure services, and more. Our technology choices are guided by project requirements, ensuring we use the best tools for each specific use case.
Do you offer custom software development?
Yes, we specialize in custom software development tailored to your specific business needs. We work closely with clients to understand requirements, design solutions, and deliver software that addresses unique challenges and opportunities.
Managed Services
What IT support services do you offer?
We provide comprehensive IT support including help desk services, system monitoring, security management, backup and disaster recovery, and proactive maintenance. Our managed services ensure your IT infrastructure runs smoothly 24/7.
Can you help with Microsoft licensing?
Yes, we offer Microsoft licensing consulting and management services. We help you understand licensing options, optimize your licensing costs, and ensure compliance with Microsoft’s licensing requirements.
Do you provide system integration services?
Absolutely! We specialize in integrating various systems and applications to create a unified business environment. Whether it’s connecting your ERP with CRM, integrating third-party applications, or building custom APIs, we ensure seamless data flow across your organization.
Engagement & Pricing
How do you price your services?
Our pricing depends on the scope and complexity of the project. We offer flexible engagement models including fixed-price projects, time and materials, and ongoing retainer agreements. Contact us for a detailed quote tailored to your specific needs.
What is your typical project timeline?
Project timelines vary based on scope and complexity. A simple Power App might take 2-4 weeks, while a full Dynamics 365 implementation could take 3-6 months. We provide detailed timelines during our initial consultation and keep you informed throughout the project.
Do you offer ongoing support after project completion?
Yes, we offer comprehensive post-implementation support and maintenance services. We can provide ongoing support through managed services agreements, ensuring your solutions continue to perform optimally and evolve with your business needs.
How do I get started with ExpertLinx?
Getting started is easy! Simply contact us through our website or call us directly. We’ll schedule a free consultation to understand your needs, discuss potential solutions, and provide a customized proposal for your project.